Service
Sales Force Development
A failed sales hire is usually a system failure billed to the candidate. Comp aimed at the wrong behavior, ramp left to osmosis, and calls nobody reviews will sink most sellers — and the company will conclude it hired badly.
The work
What the work actually is.
Sellers hired, ramped, and managed as a system instead of hired and hoped for: comp design, ramp plans, call review.
Sales hiring in most companies is a wager dressed as a process: interview for charm, copy the comp plan from somebody’s last employer, onboard by shadowing, then hand over a quota and wait. When the seller misses, the explanation is always the individual: wrong hire, wrong attitude, wrong fit. So the wager is placed again with a new candidate and the same system. The pattern stays invisible because every failure gets its own biography.
Built as a system, the same three levers change what a market-average hire can produce. Comp is an instrument: it pays for exactly the behavior the motion needs, modeled before it is offered, so the plan cannot surprise either side or keep rewarding last year’s strategy. Ramp is a dated plan with observable milestones: what a new seller must demonstrate, by when. A struggling ramp shows in week three instead of month five. And management is a cadence, not a personality: calls recorded and reviewed weekly against a written standard, coaching aimed at the specific stage where deals actually stall.
These levers are not theory. They are the system the Sales Excellence practice trains, and the record behind that practice is attributed there, to the person who built it. What travels across products, cycles, and buyers is not a script. It is the system of comp, ramp, and review — and the discipline of treating a seller’s performance as the system’s output before treating it as the seller’s verdict.
Deliverables
What you keep.
- Comp architecture
- Pay aimed at the behavior the motion needs, modeled before it is offered — no surprises for either side.
- Ramp plan
- Dated, observable milestones from day one to full quota, so trouble is visible in weeks rather than quarters.
- Call review cadence
- Recorded calls reviewed weekly against a written standard; coaching aimed at the stall, not the person.
- Hiring scorecard
- The role specified as workflow before the search opens: what the seller inherits, what they must demonstrate, how it is measured.
Getting started
A cohort trace on the most recent class of hires: what each inherited on day one, when trouble first appeared in the numbers, and what the comp plan was actually paying them to do — before the next search opens.
The practice
The rest of GTM & Growth Systems.
- GTM & Growth Systems overview
- GTM Architecture The whole motion designed as one system before any tool is bought: ICP, channels, sequencing, and the human gates between them.
- Revenue Operations The pipeline instrumented until the numbers are real — CRM as system of record, forecast as discipline, one weekly cadence.
- B2B Lead Generation Demand manufactured with judgment: sourcing, enrichment, and personalization at machine scale — released by a person, every time.
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